Mansion By Bernalo Hotels, Guatape
About the Hotel
Mansion By Bernalo Hotels, a 4-star Guatapé hotel rated 8.1/10 on Booking.com, features an
Rooms & Amenities
Rooms at Mansion By Bernalo Hotels come with a wardrobe, TV, private bathroom, bed linen, and towels. Select accommodations feature a
Dining Options
Guests can enjoy a
Leisure & Activities
In addition to the outdoor swimming pool, guests have access to a hot tub and
Services & Transportation
Mansion By Bernalo Hotels offers free private parking and a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- 24-hour reception
- Pets allowed
- 24-hour security
- Luggage storage
- Coffee shop
- Key access
Sports & Fitness
- Water sports
- Hiking
- Cycling
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Dinner
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Sauna
- Steam room
- Shallow end
Room features
- Mini-bar
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel had a stunning view over the lake, providing many places to enjoy the scenery. The location was beautiful, close to the city and Piedra del Peñol in Colombia. However, the dining experience was not great with small portions and not very tasty options. The service was mixed, as they initially tried to assign us a different room than booked but quickly rectified the mistake and provided a better room. The value for money was acceptable, considering the beautiful location and views.
My stay at the hotel was a mixed experience. Although the rooms were kind of dirty and not as expected from the booking details, having a balcony was a plus. The service was lacking enthusiasm and responsiveness, although they did accommodate us in a better room despite it being noisier. The hotel's location was stunning with beautiful views over the lake and close proximity to the city. The dining options were quite disappointing with small portions and not very tasty. However, the facilities were decent overall.
My stay at the hotel had its ups and downs. The location was fantastic, offering stunning views over the lake and plenty of seating areas to enjoy it; however, the room didn't match the private pool shown in the pictures, was too small for 4 people, and lacked heating or air conditioning. The service was friendly overall, but there was confusion about the room assignment upon reservation. The dining experience was disappointing with very poor quality food and very basic options. The facilities were okay, and while the price was somewhat justified, the value for money fell short due to the misrepresented room and inadequate amenities.